Firstsource Appoints Kumaran Shanmuhan as Chief Strategy Officer
Mumbai, September 16: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading global provider of business process management services and an RP-Sanjiv Goenka Group company, today announced the appointment of Kumaran Shanmuhan as their Chief Strategy Officer, effective September 15, 2025.
His appointment is a strategic step in advancing Firstsource’s bold UnBPO™ vision – a transformative reimagining of outsourcing driven by expertise, technology, and outcome-oriented solutions. Kumaran will spearhead the strategic consolidation of hyper-personalized solutions, AI-driven operations, deep domain expertise, and a partnership-first mindset, crafting a powerful market strategy that amplifies Firstsource’s momentum, accelerates growth, and maximizes the transformative value we have delivered over the past few years.
“As the industry undergoes a fundamental shift from labor arbitrage to technology-driven, outcome-focused solutions, having a clear and bold strategy is critical to staying ahead of disruption,” said Ritesh Idnani, Managing Director & CEO, Firstsource. “Kumaran’s deep expertise in enterprise AI strategy, platform commercialization, and business transformation uniquely positions him to lead our strategic agenda. His ability to connect technology innovation with real-world business outcomes and go-to-market acceleration will be instrumental in advancing our UnBPO™ vision—where deep domain expertise, agile partnerships, and AI-powered solutions come together to deliver next-generation value for our clients. I am confident his leadership will accelerate our journey to becoming a true orchestrator of tech-led business transformation.”
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(સ્પષ્ટતા: અત્રેથી આપવામાં આવતી તમામ પ્રકારની માહિતી કોઇપણ પ્રકારે રોકાણ/ ટ્રેડીંગ માટેની સલાહ નથી. બજારોમાં રોકાણ જોખમોને આધીન છે અને રોકાણ કરતા પહેલા કૃપા કરીને તમારા સલાહકારની સલાહ લો.)
